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Advanced · Course 4: Approvals, OTIF and Supplier Scorecards · Lesson 1 of 4

Tracking every approval a supplier needs before an order can proceed

Level: AdvancedTime: 50 minutesOrder used: Order A, Northline Apparel's own 15,000-piece T-shirt order with Delta GarmentsTool: Approvals and OTIF scorecard worksheet
For a buyer-side merchandiser who already knows an order's own timeline but has never built a single list of every approval that timeline actually depends on. No previous lesson from this track is required. Figures are Northline Apparel's own illustrative example on Order A, its fixed 15,000-piece T-shirt order with Delta Garments.
BuyerNorthline Apparel, export, full package FOB
SupplierDelta Garments, 15,000 pieces, Order A
Business modelMake to Order
Approvals windowWeeks 1 to 2 of the order's own 16-week timeline
Port cut-offDay 13, sailing day 16
This lesson calculatesWhich approvals must clear, and by when, before cutting can start
02Opening

This page explains how a buyer tracks every approval an order depends on, in one place, before assuming production is free to start

This page is for a buyer-side merchandiser who already knows an order's own overall timeline but has never listed, in one place, every separate approval that timeline actually depends on. At work, a buyer who only checks whether "approvals are done" in general, rather than checking each specific approval by name, can miss the one still open until a supplier admits cutting has not started. This lesson mainly teaches the information flow: it shows how to build a single list of every approval an order needs, each with its own due date and its own current status, instead of treating approvals as one vague stage on a timeline chart.

Northline Apparel places Order A, 15,000 pieces of a basic cotton T-shirt, with Delta Garments on a Make to Order basis. The order's own 16-week timeline allocates weeks 1 and 2 to approvals, then 5 weeks to fabric, before cutting and sewing can begin. Sara, the buyer, has been told "approvals are on track" for the past week. She has not yet asked Delta Garments to name every approval that phrase actually covers, or which of them, specifically, has already cleared.

03Before you start

You need: no previous lesson from this track, though a working knowledge of a sample approval outcome (approved, approved with comments, or rejected) is useful background for reading this lesson's tracker.

By the end of this lesson you can:

  • list every separate approval a specific order needs before production can proceed;
  • tell a vague status update apart from a named approval with its own due date and outcome;
  • calculate how many days of an order's own approvals window remain once one approval is still open;
  • recognize when a single open approval, not the whole approvals stage, is the real risk to a timeline;
  • describe how an approval matrix feeds the combined worksheet built in lesson T27-C04-L04.

Not covered here: calculating a supplier's own on-time-in-full rate from shipment records, covered in lesson T27-C04-L02, and building a scorecard that predicts next season's risk, covered in lesson T27-C04-L03.

04Key terms

Words you will meet in this lesson

TermMeaning
ApprovalsThe stage where samples are made and signed off by the buyer before bulk production starts.
Approval matrixA single list of every approval a specific order needs, across every approval type, each with its own due date, owner and current status.
Sample approval outcomeThe named result a buyer issues once a sample review is complete: approved, approved with comments, or rejected.
Approved with commentsAn outcome meaning the sample is close enough to proceed, but only once specific, stated changes named on the comment sheet are actually made.
Colour approval reportThe document stating whether a submitted lab dip or strike-off matches the colour standard, and what must happen next.
Turnaround timeThe time a buyer takes to review a sample and send back its comments or approval.
Approvals windowThe number of days or weeks an order's own timeline sets aside for every required approval to clear before the next stage can start.
05Teaching
The rule

An order is only free to proceed once every separate approval it needs has cleared, not once approvals in general are said to be "on track"

The general rule is that a buyer never treats "approvals" as one single stage to check off. An order can depend on several separate approvals at once: a colour approval on the fabric's lab dip, a fit approval on the pre-production sample, and a trim approval on labels and packaging. Each one has its own submission date, its own reviewer, and its own outcome. An order is genuinely free to proceed only once every one of these has actually cleared, and a status update that says "approvals are fine" without naming each one hides exactly the information a buyer needs to catch a delay early.

Order A's own approvals window: weeks 1 to 2 of its 16-week timeline
What you meet in real life

The same approval matrix applies across order types, but which approvals it lists, and how tightly they are timed, differs

What can differThe shapes you will meetWhy it matters
Export Make to Order with a fixed shipment dateOrder A's own approvals, colour, fit and trim, must all clear inside weeks 1 and 2 so fabric ordering can start on schedule toward the order's own day-13 port cut-off.A fixed sailing date behind the timeline means a single late approval has no slack left to absorb later in the schedule.
Domestic Make to Stock reorder on a familiar styleCedar & Co.'s own reorders on an already-approved style often need only a shortened approval matrix, since colour and fit were already signed off on an earlier order.Skipping a genuinely new approval on a "familiar" style, when a fabric lot or trim supplier has actually changed, removes a check that still matters.
Hybrid line running two approval matrices at onceA factory running both an export order and a domestic reorder in one shift needs two separate approval matrices tracked side by side, not one combined list.Merging two orders' own approvals into a single tracker hides which specific order still has an approval open.
Order sourced through an agentMeridian Sourcing, acting for a European buyer, often relays approval submissions and outcomes between the buyer and the factory, adding one more step to each approval's own turnaround time.An approval routed through an agent needs its own turnaround time tracked separately from a direct buyer-to-factory approval, since the extra step can add real days.
The case we follow

Sara asks Delta Garments to name every approval Order A still needs, instead of accepting "approvals are on track"

Order A's approvals window runs from week 1 to week 2. Mona, the merchandiser at Delta Garments, has told Sara that "approvals are on track" for three days running. Sara asks Mona to list Order A's own approval matrix by name: the lab dip colour approval, the pre-production fit sample approval, and the Trimco label placement approval.

Order A's own approval matrix, day 9 of the 14-day approvals windowColour approval (lab dip): Approved, day 6Fit approval (PP sample): Approved with comments, day 8Trim approval (Trimco labels): Not yet submitted
Of Order A's own three approvals, only the colour approval has fully cleared; the trim approval has not even been submitted by day 9 of a 14-day window. A status of "approvals on track" was hiding the one approval actually at risk.
The worked number

Calculating how many days remain in Order A's own approvals window once one approval is still open

Order A's own approvals window: 2 weeks = 14 days
Days already used, to day 9: 9 days
Days remaining before fabric ordering must start: 14 - 9 = 5 days
Trim approval's own usual turnaround time, once submitted: 3 days

With 5 days left in the approvals window and a trim approval that has not even been submitted, Delta Garments has 2 days of genuine slack once the trim approval finally goes in, assuming its own usual 3-day turnaround holds and nothing is returned "approved with comments" requiring a resubmission. A status update that says "approvals on track" gives Sara none of this arithmetic.

Approvals window used against the window's own 14-day totalUsed9 daysRemaining5 days
Nine of Order A's own 14 approval-window days are already used, leaving 5 days for a trim approval that has not yet been submitted. That gap, not a general "on track" comment, is what determines whether fabric ordering starts on schedule.
The method

Five steps a buyer follows to track every approval an order needs

  1. List every separate approval type the order's own product and construction require: colour, fit, trim, and any other type the tech pack calls for.
  2. Record each approval's own submission date, reviewer, and current outcome, using the named outcomes only: approved, approved with comments, or rejected.
  3. Compare the days already used inside the approvals window against the window's own fixed total, not against a general sense of how the order "feels."
  4. Flag any approval not yet submitted, or returned "approved with comments," as the specific risk to the next stage, by name.
  5. Confirm, before treating approvals as complete, that every single approval on the matrix shows "approved," not that a supplier has simply said the stage is finished.
The trap

A common mistake is accepting "approvals are on track" as a full status update, without naming which specific approval it actually covers

A common mistake is a buyer accepting a supplier's general statement that "approvals are on track" as if it answered the question, when it may describe only the approval that has, in fact, already cleared, while staying silent about the one still open. The phrase feels reassuring precisely because it sounds complete, which is exactly why a buyer stops asking the one further question that would reveal the gap. What this costs is real: if Delta Garments' trim approval slips past its own 3-day turnaround, fabric ordering starts late against a 16-week timeline that already has a fixed day-13 port cut-off behind it, turning one quiet, unnamed approval into a missed sailing date.

06In plain words

An order can depend on several separate approvals at once, not one single approvals stage, and a buyer should always know each one by name, its own due date, and its own current outcome. Asking whether "approvals are on track" invites a vague answer; asking which specific approvals have cleared, which are pending, and which have not even been submitted invites the answer a buyer actually needs. Counting the days already used against an approvals window's own fixed total, rather than trusting a general feeling that things are fine, is what turns a status update into something a buyer can actually act on before a delay becomes real.

07Quick check
  • An order's own approvals stage usually covers several separate approval types, not one.
  • A sample approval outcome is always one of three named results: approved, approved with comments, or rejected.
  • "Approved with comments" still requires a stated change before the approval genuinely counts as cleared.
  • Days remaining in an approvals window equal the window's own fixed total minus the days already used.
  • An approval routed through an agent needs its own turnaround time tracked separately from a direct approval.
  • A hybrid line running two orders needs two separate approval matrices, never one merged list.
08Workplace scenario

Mona tells Sara that Order A's "approvals are on track" three days before fabric ordering must start

Order A's fabric ordering must start by day 14 of the approvals window to keep the 16-week timeline on schedule toward its own fixed day-13 port cut-off. It is day 9. Mona has told Sara "approvals are on track" for three consecutive daily updates, without naming which of the three required approvals, colour, fit, or trim, each one covers.

Mona's daily update to Sara, day 9. "Order A's approvals are on track. We expect to start fabric ordering as planned."

Should Sara accept this update without asking Mona to name each of the three approvals by status? Decide before opening the answer.

Show decision

No, not without naming each approval. "On track" describes a feeling about the order, not a status for any one of the three required approvals.

First, asking Mona to name each approval reveals that the colour approval cleared on day 6 and the fit approval cleared, with comments, on day 8, but the trim approval has not been submitted at all.

Second, with only 5 days left in the 14-day approvals window, and the trim approval's own usual 3-day turnaround still to run once submitted, there is genuine but narrow slack, not the comfortable margin "on track" implied.

Sara should ask Mona to submit the trim approval today and confirm its outcome within 3 days, rather than accepting a general reassurance that leaves the one open approval unnamed until it becomes the reason fabric ordering starts late.

09What it costs

What an unnamed open trim approval would likely cost Order A, using this lesson's own illustrative figures

Days remaining in the approvals window at day 9: 5 days
Trim approval's own usual turnaround time: 3 days
Genuine slack remaining once the trim approval is finally submitted: 5 - 3 = 2 days

If the trim approval slips even 2 days past its own usual turnaround, because it was submitted late or returned "approved with comments" requiring a resubmission, fabric ordering starts after day 14, pushing the whole 16-week timeline past its own fixed day-13 port cut-off and putting the day-16 sailing date itself at risk. Catching an unnamed open approval on day 9, rather than day 13, is the entire difference between 2 days of genuine slack and none at all.

10Working template

Approvals and OTIF scorecard worksheet: build an order's own approval matrix

Open the course workbook's "Approval matrix" sheet. Enter each approval type the order needs, its submission date, reviewer and outcome; the sheet calculates days used and days remaining in the approvals window with a live formula, and flags any approval not yet marked "approved."

[Download the Approvals and OTIF scorecard worksheet](../../templates/T27-C04-approvals-and-otif-scorecard-worksheet.xlsx)

Download the Approvals and OTIF scorecard worksheet (Excel)

11Check yourself

1. Order A's approvals window is 14 days. By day 10, the colour and fit approvals are marked approved, but the trim approval has not been submitted. How many days remain for the trim approval to clear?

2. A supplier reports that an order's 'approvals are on track' without naming which approvals have cleared. What is the most likely risk?

12Glossary
ENARFRTRMeaning
ApprovalsالموافقاتApprobationsOnaylarThe stage where samples are made and signed off by the buyer before bulk production starts.
Approval matrixمصفوفة الموافقاتMatrice d'approbationOnay matrisiA single list of every approval a specific order needs, across every approval type, each with its own due date, owner and current status.
Sample approval outcomeنتيجة اعتماد العينةRésultat d'approbation de l'échantillonNumune onay sonucuThe named result a buyer issues once a sample review is complete: approved, approved with comments, or rejected.
Approved with commentsمعتمد مع ملاحظاتApprouvé avec commentairesYorumlarla onaylandıAn outcome meaning the sample is close enough to proceed, but only once specific, stated changes named on the comment sheet are actually made.
Colour approval reportتقرير اعتماد اللونRapport d'approbation de couleurRenk onay raporuThe document stating whether a submitted lab dip or strike-off matches the colour standard, and what must happen next.
Turnaround timeوقت الردDélai de retourGeri dönüş süresiThe time a buyer takes to review a sample and send back its comments or approval.
Approvals windowنافذة الموافقاتFenêtre d'approbationOnay penceresiThe number of days or weeks an order's own timeline sets aside for every required approval to clear before the next stage can start.
13Next

Lesson 4.2: Calculating a supplier's own on-time-in-full rate from real shipment records

You now know how to track every approval an order depends on before production starts. The next lesson shows how to calculate a supplier's own real on-time-in-full rate once goods are actually shipping. Back to the course map

14Ladder

RecognizeTell a vague "approvals on track" update apart from a named approval matrix with its own dates and outcomes.
ConnectSee how an order's own fixed approvals window sets the days available for every required approval to clear.
CompareWeigh days already used in the approvals window against the days remaining before the next stage must start.
DecideJudge whether a supplier's status update names every approval an order actually needs, or hides the one still open.